Skip to content
Available to help

Building businesses from the journey up.

Matt operates at the intersection of business strategy and customer experience, where the gap between what a brand promises and what it actually delivers either builds loyalty or burns margin. He works with leadership teams who need that gap closed: thoughtfully, innovatively, and in ways that deliver meaningful value for all involved.

Matt Walsh

Turn experience from a cost center into a growth engine.

With decades of experience leading teams and complex initiatives for world-class clients, Matt delivers CX value across a few core specialties.

Designing more than deliverables.

The best customer experiences are built on great employee experiences.

Trusted by leaders.

A showcase of companies Matt has had the privilege of working with across his career.

B2C

B2B

One engagement.
Unlimited expertise.

When you engage Matt, you're not just getting one person. Through his agency, Green Stone, he has partnered with hundreds of experts across every discipline that modern experience design demands.

That number is a small fraction of a broader talent network, cultivated over 23+ years of relationships with individual practitioners and firms across the industry. Whatever your challenge requires, Matt can build the team.

220+

Subject Matter Experts

have already worked on projects with Green Stone

23+

Years of Experience

accelerates the speed and accuracy of insights and execution

120+

Clients Engaged

Green Stone through the last 13 years

Matt's Gratitude

that he gets to do this for a living

Let's talk about what's next.

Get in touch